IT Operations
Bakbōn IT Operations agents provide continuous infrastructure monitoring, automated remediation, and help desk deflection — reducing MTTR and IT operational costs.
9 Agents, Ready to Deploy
Every agent is pre-trained and ready to connect to your existing systems in hours, not months.
Asset Management
Tracks hardware and software assets across the technology estate.
CTO Intelligence
Delivers technology performance dashboards and spend analytics to the CTO.
Database Operations
Monitors database health and performance, executes routine maintenance tasks autonomously, and escalates anomalies that require DBA intervention.
DevOps
Monitors CI/CD pipelines, deployment health, and release metrics.
Help Desk
Resolves common IT tickets automatically and routes complex issues.
Infrastructure
Monitors cloud and on-premise infrastructure health and executes automated remediation including restarts, scaling, and failover based on configured runbooks.
IT Project Management
Tracks technology projects, resources, and budget against plan.
QA Monitoring
Monitors application quality metrics and test coverage continuously.
Security Monitoring
Monitors security events, threats, and vulnerability exposure in real time.
How It Works
From kickoff to live agents in hours — not months.
Connect
Pre-built connectors link Bakbōn to your existing systems using existing credentials and APIs — no custom development required.
Configure
Agents are configured to your business rules, approval workflows, and data structures. Most configurations take hours, not weeks.
Operate
Agents run continuously, learning from feedback and improving over time. Your team maintains full visibility and control at every step.
Measure
Real-time dashboards show agent performance, time savings, and business outcomes — with complete audit trails for compliance.
Common Questions
Everything you need to know about the IT Operations module.
What cloud platforms does Infrastructure monitoring support?
AWS, GCP, Azure, and hybrid environments with 200+ native monitoring integrations.
How much ticket deflection does the Help Desk agent achieve?
Clients typically see 40–60% of tier-1 tickets resolved automatically without human intervention.
Does Security Monitoring integrate with SIEM tools?
Yes. It integrates with Splunk, Elastic, Microsoft Sentinel, IBM QRadar, and other SIEM platforms.
Can DevOps monitoring connect to GitHub Actions and Jenkins?
Yes. Native connectors for GitHub, GitLab, Jenkins, CircleCI, and all major CI/CD platforms.
How does Asset Management handle software license compliance?
It tracks license entitlements vs. installations and flags compliance gaps before audit.
Deploy IT Operations Agents
See 9 pre-built agents running on your data in a live demo tailored to your environment.
Learn More